I was embarrassed and panicked about the mistake I made, but I was truly grateful that the PDL advisor listened to me, empathised with my situation, and gave me thoughtful advice. It really helped me.
Member support:
PDL, Australia’s first national pharmacy body founded in 1912, remains pharmacist-owned and dedicated to professional support. We provide Professional Indemnity insurance to individual pharmacists, confidential incident support and risk management advice to over 36,000 members, meeting evolving needs across diverse pharmacy settings.
I was embarrassed and panicked about the mistake I made, but I was truly grateful that the PDL advisor listened to me, empathised with my situation, and gave me thoughtful advice. It really helped me.
Excellent service above and beyond the call of duty.
The PDL and Meridian Lawyers representatives were exceptional in demonstrating empathy and care towards myself after I reported my notification. The service overall was exceptional.
Counseling on [the] phone was outstanding and made me feel at ease and confident in my actions going forward.
Always great service – fast and efficient.
Staff were extremely helpful and directed me according to my needs. Everything was explained with patience and empathy. I felt heard and supported. No judgement just great feedback and encouragement.
I have received industry specific, personalised, quality advice every time I have reached out to PDL. Thank you!
PDL’s member benefits are designed to support pharmacists in managing and minimising risks throughout their careers.
