PDL Membership (including PI Insurance) Payment FAQs

How do I pay for my PDL membership?

Login at www.pdl.org.au to pay your account online.

If you are a Student or Intern member, your PDL membership and PI Insurance is complimentary so there is no need to pay.

What payment options does PDL provide?

PDL accepts payment via:

  •          Credit Card (VISA, MasterCard, American Express, Union Pay) – no service charges apply

  •          POLI i.e. internet banking

  •          PayPal

  •          BPAY

Or you can elect to our monthly instalment option.

How do I elect to pay via PDL’s monthly instalment option?

You can set up a loan online to have your monthly instalments deducted from your nominated Credit Card or Bank account by PDL’s finance partner Attvest Finance.

Who are Attvest Finance?

Attvest Finance are an established premium funder provider that PDL has partnered with to provide our members with the option to pay their PDL membership including PI insurance premium on a monthly basis. When you elect the monthly instalment payment option, you actually establish a loan with Attvest. 

Does it cost more to pay by the month?

Yes, slightly - the loan that you take out with Attvest Finance is subject to a monthly interest rate (for the 2019 membership year this is 5.5% per annum which equates to less than $2.00 per month)

When will my monthly instalment be deducted?

Monthly instalments are deducted on the 30th of each month unless it falls on a weekend or a public holiday wherein it will be deducted on the last business day before the 30th. The instalment represents payment for the following month.

What Terms and Conditions apply to the monthly payment option?

Please read and review the Attvest and PDL Monthly Payment Terms and Conditions 

Will Attvest contact me directly?

Yes, Attvest will contact directly when:
• a monthly debit is ‘dishonoured’ / is unsuccessful;
• they need to confirm payment details or resolve a disputed transaction; or
• need to advise you of a pending cancellation due to non-payment.

How do I update my credit card details for my monthly instalments?

You will need to contact Attvest directly on 1300 363 594 or email at collections@attvest.com.au 

How do I ‘payout’ my loan?

You will need to contact Attvest directly on 1300 363 594 or email at collections@attvest.com.au 

What is the NSW Insurance Stamp Duty Exemption for Small Businesses? 

From 1 January 2018, small businesses (generally with under $2 million in turn over, aggregated annually) in NSW are not required to pay stamp duty on certain types of insurance, including professional indemnity, if they declare that their business is eligible for the exemption.
So if you are registered in NSW and provide your services via an invoice using an ABN and at the time of your application or renewal declare that you are a GST small business entity (within the meaning of section 152-10 (1AA) of the Income Tax Assessment Act 1997 of the Commonwealth) for the income year in which the insurance is effected or renewed we will apply the exemption.

For more information visit the NSW Government Revenue website.

How do I get a Certificate of Cover?

You can download a Certificate of Cover using your member login at www.pdl.org.au and following the links to My Account – conditions apply.

How do I get a Tax Invoice or Receipt?

If you pay for your Membership / PI insurance in full you will be emailed a copy of your Tax Invoice / Receipt when you complete your New Business / Renewal Application. You can also download copies using your member login at www.pdl.org.au and following the links to My Account.

For any years where you have paid your Membership / PI insurance by way of monthly instalments / a loan you will need to contact PDL.

What happens if I don’t pay?

PDL or Attvest (if paying by monthly instalments) will contact you to advise you of any amounts outstanding and / or unsuccessful payments.  If you still do not pay by the required date your PDL membership, including PI insurance will expire or be cancelled in accordance with the payment Terms and Conditions.

Can I get a refund if I cancel my membership / PI cover?

If you elect to cancel your PDL membership / PI cover during the membership year you may be entitled to a pro-rata refund effective from the date of notification or requested date of cancellation – whichever is the latest. Please contact us should you wish to request the cancellation of your membership / PI and note that any refund may be subject to an administration fee. This refund is not applicable for members going on a Temporary Leave of Absence.

Can I get a refund if I retire / permanently cease practise within the scope of pharmacy?

If you retire or permanently cease practicing during the PDL membership year you may be entitled to a pro-rata refund effective from the date of notification or your date of retirement / permanent cessation – whichever is the latest. Please contact us to advise us of your changed circumstances and note that any refund may be subject to an administration fee. This refund is not applicable for members going on a Temporary Leave of Absence.