The recent surge in demand for influenza vaccines has also seen a rise in the number of vaccine-related calls and incident reports to PDL. This increase may be associated with some pharmacists experiencing vaccination fatigue or making assumptions that past high numbers of this service mean that process review is unnecessary. Such conditions may increase the risk of error or complaint.
While these incidents equate to a very small proportion of all vaccines being administered, they do highlight several areas of practice that may benefit from review and staff meetings. The following…
