Practice Alerts

Updates from our Professional Officers

PDL members are kept notified via our regular email notices called Practice Alerts. We bring awareness to potential risks that could impede on the pharmacy profession. They are often sent reactively, from trends and incident reports conducted by PDL and other influencing bodies, in a bid to help our members avoid an incident. They can be national alerts or state-specific if connected to local legislation.

A wide range of guides and resources are also available to PDL members that have been developed to support pharmacists in their daily practice. 

Featured Articles

Incident reports involving children web image

Incident reports involving children

Why children are uniquely at risk Children are not simply small adults; their distinct physiological characteristics, dependence on parents/caregivers for communication and increased vulnerability to dosing deviations call for a more careful, tailored approach from pharmacists. What the data tells...

How pop up warnings protect pharmacists and patients web image

How pop-up warnings protect pharmacists and patients

Pharmacists navigate demanding workdays filled with frequent interruptions and competing priorities. In such a fast-paced environment, it’s understandable how pop-up warnings during dispensing can be overlooked or quickly dismissed. This Practice Alert highlights why these alerts deserve your attention —...

Scope of practice

Scope of support offered by PDL

As we wrap up the 2025-2026 membership renewal period, PDL would like to use this as an opportunity to remind pharmacists of the support offered. PDL’s core functions include assisting members with incident notification and management, as well as offering...

Medicinal cannabis risk mitigation

Medicinal cannabis risk mitigation

There has been an increase in medicinal cannabis (MC) prescribing and an expansion of pharmacist’s responsibility to ensure its safe and effective use. Based on incident reports and professional practice enquiries from the past year, PDL has identified several key...

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Supporting patients with varying health literacy and language needs web image

Supporting patients with varying health literacy and language needs

September 4, 2025

Australia has a rich cultural and linguistic diversity, with over 5.5 million Australians speaking a language other than English at home.1 Communication lapses are a recurrent contributing factor to incidents...

Remaining vigilant - tips on detecting fraudulent prescriptions web image

Remaining vigilant – tips on detecting fraudulent prescriptions

August 6, 2025

The PDL Professional Officers have previously provided guidance on detecting forged prescriptions and wish to raise awareness that fraudulent prescriptions continue to be identified in incidents reported to PDL. Members...

Incident reports involving children web image

Incident reports involving children

July 31, 2025

Why children are uniquely at risk Children are not simply small adults; their distinct physiological characteristics, dependence on parents/caregivers for communication and increased vulnerability to dosing deviations call for a...

Changes-to-Qld-pharmacists-prescribing-and-medicines-management-services

Changes to Qld pharmacists prescribing and medicines management services

July 11, 2025

Changes were made to the Extended Practice Authority ‘Pharmacists’ on 1 July. These include transition of the acute conditions services and the hormonal contraceptive prescribing service from the respective pilots...

How pop up warnings protect pharmacists and patients web image

How pop-up warnings protect pharmacists and patients

June 26, 2025

Pharmacists navigate demanding workdays filled with frequent interruptions and competing priorities. In such a fast-paced environment, it’s understandable how pop-up warnings during dispensing can be overlooked or quickly dismissed. This...

Vaccination reminder for flu season web image

Vaccination reminder for flu season

June 6, 2025

With the flu season here, now is a good time to review your vaccination service to ensure staff training, Standard Operating Procedures (SOPs) and resources are up to date. Suggested...

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