I was embarrassed and panicked about the mistake I made, but I was truly grateful that the PDL advisor listened to me, empathised with my situation, and gave me thoughtful advice. It really helped me.
Member support:
That was over 110 years ago in a small Victorian town by the name of Echuca. Today, we are Australia’s leading pharmacist member-based organisation carrying on our founding legacy through nationwide support services.
We have a long-standing history in pharmacy – providing market-leading cover to Australia’s pharmacists and supporting organisations through initiatives designed to enhance and improve the professional experience.
In 1912, over one hundred and ten years ago, pharmacists were exposed to claims, fraudulent or justified. One particular case triggered the establishment of PDL by Victorian pharmacist Frank Buckhurst, who wanted to ensure pharmacists were protected from such claims throughout their professional life.
I was embarrassed and panicked about the mistake I made, but I was truly grateful that the PDL advisor listened to me, empathised with my situation, and gave me thoughtful advice. It really helped me.
Excellent service above and beyond the call of duty.
The PDL and Meridian Lawyers representatives were exceptional in demonstrating empathy and care towards myself after I reported my notification. The service overall was exceptional.
Counseling on [the] phone was outstanding and made me feel at ease and confident in my actions going forward.
Always great service – fast and efficient.
Staff were extremely helpful and directed me according to my needs. Everything was explained with patience and empathy. I felt heard and supported. No judgement just great feedback and encouragement.
I have received industry specific, personalised, quality advice every time I have reached out to PDL. Thank you!
PDL’s member benefits are designed to support pharmacists in managing and minimising risks throughout their careers.
