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Membership and Pricing FAQs

Frequently Asked Questions

The PDL Master Policy provides professional indemnity insurance for Australia’s registered pharmacists, ensuring they are protected against claims arising from their professional practice — as long as they are acting within their scope and in accordance with the Pharmacy Board of Australia’s registration standards.

Professional Indemnity – covering you for claims resulting from a breach of your professional duty in the provision of your professional services (as permitted by your registration). This includes any legal costs associated with any proceedings or inquiries brought against you by any statutory or regulatory body.

Public Liability – cover for any bodily injury or property damage claims made against you by a third party arising from accidents that happen in connection with your professional services.

Products Liability – cover for any bodily injury or property damage claims made against you by a third party arising from products sold or supplied by you.

Existing active PDL members and non-PDL members wishing to be covered under the PDL Master Policy must ensure they read the policy to ensure they understand what they are covered for. If you are an existing member, you can log in and download a copy of the Policy Wording, otherwise please contact us on 1300 854 838 or email us at info@pdl.org.au to obtain a copy.

All pharmacy students enrolled in accredited Australian programs, provisionally registered pharmacists (interns) and general registered pharmacists practising in Australia are eligible to join PDL. This also includes pharmacists who have been granted ‘Limited’ registration by the Pharmacy Board of Australia, provided their practice remains within the scope permitted by their registration type.

PDL offers a $75 discount for early-career pharmacists for their first five years, which is automatically applied to your premium.

If you are taking maternity leave or a career break, under the PDL Master Policy, there is an additional cover called Temporary Leave of Absence and Run-Off Cover options.

You can review these options by logging into your PDL Member Portal and selecting either the “Notify PDL that you have retired or permanently ceased practising” button or the “Commence a temporary leave of absence” button. 

If you would like to discuss which option best suits your situation, please give our Member Service Officers a call on 1300 854 838.

No. You cannot hold Professional Indemnity (PI) cover without PDL Membership unless you are a business owner insured under a Guild Insurance business policy.

All members covered under the PDL Master Policy must ensure their registration profile is current and accurate, in line with their Ahpra registration details. 

To update your registration information via the PDL Member Portal, follow these steps:

  1. Log in using your email and password, or mobile number.
  2. Click on ‘Update my details/registration’.
  3. Make any necessary changes under ‘My registration profile’.
  4. Click Save. You’ll be prompted to confirm the update—follow the on-screen instructions to finalise your changes.

Students and Intern pharmacists continue to receive free PDL Membership, including Professional Liabilities (PI) cover, whilst newly registered pharmacists may be required to pay a pro-rata fee for the remaining months left of the current membership year at the time of change.

To update your ABN, call PDL on 1300 854 838 and press option 2 to speak with our member service team, who will assist with updating your ABN on your PDL record.  If you claim the NSW stamp duty exemption, you will need to declare this within your renewal questions each year under ‘renew with changes’.

To update your contact details, log in to the PDL member portal using your email address and password or mobile number.

Once logged in, click the ‘update my details/registration’ button to review and update your information.

To download your PDL Certificate of Cover and Tax Invoice, log in to the PDL member portal using your email address and password or mobile number. Once logged in, click ‘access my documents’ to view and download your certificates and invoices.

You can pay for 12 months when you join or renew your PDL membership including Professional Liabilities (PI) cover, during April and May.

If you join PDL in another month, you will be charged a pro-rata amount until the next expiry date of 30 April each year.

If you wish to cancel your monthly loan with Attvest.
Contact PDL on 1300 854 838 and we will make the change/liase with Attvest.
Please ensure your current month’s instalment is up to date before cancellation can take effect from the current month.

Still have questions?

If you can’t find the answer you’re looking for, our team is here to help. Get in touch for personalised support and guidance.

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