PDL Professional Officers continue to receive reports of fraudulent prescriptions, identity fraud and patient misrepresentation. These situations are not always easy to detect. Forgery is only one part of the problem. Pharmacists also encounter individuals who misrepresent identity, authority or clinical need to obtain high-risk medicines – sometimes involving third-party collection or conflicting information between the person(s) collecting. Why this matters These situations carry significant risks for patient safety, medicine diversion and professional accountability. A rushed decisio…

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Unauthorised filming in pharmacies – managing risks to staff, privacy and professional practice
4 August 2026
NationalLeadership and communicationMental healthIncident managementRegulatory and compliancePharmacist wellbeingPractice support, tips and toolsPrivacy and consent
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