PDL employs four pharmacist Professional Officers who are available 24/7 for PDL members. From the thousands of calls and emails received every year by the Professional Officers, there are several common questions or themes. The following is a summary of some common themes. For specific advice, contact PDL on 1300 854 838 and speak with a Professional Officer.
1. There has been an incident – what do I do next?
While the general nature of an incident may be one of a small number of incident types, the Professional Officers recognise that pharmacists and patients handle such situ…
