When yes means no

  Over 10% of incidents reported to PDL involve the provision of medication to the wrong patient. The consequence of this error can result in hospitalisation or complaints made to pharmacy regulators who may take action against the pharmacist responsible. The following extracts are taken from incident reports that have recently been filed with PDL and they demonstrate how these errors are made and the serious implications that can follow. Case Scenario 1 “We handed out a wrong medication (Diazepam 5mg) for a customer who was waiting for his script for Flucloxacillin 500mg. I…