Practice Alerts

Updates from our Professional Officers

PDL members are kept notified via our regular email notices called Practice Alerts. We bring awareness to potential risks that could impede on the pharmacy profession. They are often sent reactively, from trends and incident reports conducted by PDL and other influencing bodies, in a bid to help our members avoid an incident. They can be national alerts or state-specific if connected to local legislation.

Featured Articles

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Recognising when a pharmacist needs support

PDL Professional Officers continue to receive enquiries and incident reports that have contributing factors such as pressure, stress, workload or fatigue. PDL recognises the high demands placed on community and hospital pharmacists including interns, pharmacy owners and other staff members...

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The art of saying sorry

Meridian Lawyers issue state and territory-specific guides It’s OK to say sorry. Pharmacists are human beings and fallible, so despite their best efforts, adverse events and mistakes can still occur. A key component of managing an incident is offering a...

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A vaccination update

Each year pharmacies routinely see an increase in demand for vaccination services as winter approaches. The recent surge in demand for pharmacist-administered vaccines has also seen a rise in the number of vaccine-related calls and incidents reported to PDL. Commonly...

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Administration of buprenorphine depot injection by WA pharmacists

September 28, 2023

On 13 September 2023, the WA Government released a new Structured Administration and Supply Arrangement (SASA) that authorises a registered pharmacist trained in the Community Program for Opioid Pharmacotherapy (CPOP) to...

Practice Alerts
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Beware of fake drug representatives

September 21, 2023

The PDL Professional Officers have been made aware of a situation where a person approaches dispensary staff and introduces themselves as a representative from a well-known drug company. PDL is...

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Checking SafeScript when supplying pregabalin, gabapentin and tramadol

September 20, 2023

The PDL Professional Officers confirm that Victorian pharmacists have been receiving notifications regarding lapses in compliance with SafeScript. PDL strongly recommends that pharmacists take the time to familiarise themselves with...

Practice Alerts
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NSW/ACT UTI trial update

August 17, 2023

The NSW Government-sponsored clinical trial for the management of urinary tract infections (UTIs) by community pharmacists was expanded on 31 July 2023 to include more than 1000 pharmacies following the...

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WA Urinary Tract Infection service

August 16, 2023

On 4 August 2023, the WA Government announced the implementation of treatment of urinary tract infection (UTIs) by pharmacists. WA Health has issued a Structured Administration and Supply Arrangement (SASA)...

Practice Alerts
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My Health Record insights from Meridian Lawyers

August 10, 2023

PDL Professional Officers occasionally receive incident reports and notifications relating to breaches or concerns regarding access to a patient’s My Health Record. Some of these cases require responses to the...


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